Insurance bad faith is a legal claim arising when an insurance company fails to fulfill its obligations under the policy, such as unreasonably denying coverage or delaying payment without a valid basis. Missouri courts evaluate these claims based on whether the insurer acted with knowledge or reckless disregard of the lack of a reasonable basis for denying the claim. Presley and Presley Trial Lawyers assists clients across Kansas City and nationwide in navigating these complex disputes, leveraging over three decades of experience to hold insurers accountable for their misconduct.
Understanding Insurance Bad Faith in Missouri
Insurance bad faith is a legal claim arising when an insurance company fails to fulfill its obligations under the policy, such as unreasonably denying coverage or delaying payment without a valid basis. Missouri courts evaluate these claims based on whether the insurer acted with knowledge or reckless disregard of the lack of a reasonable basis for denying the claim.
At Presley and Presley Trial Lawyers, we handle insurance bad faith claims alongside catastrophic injury and wrongful death cases. Our boutique firm in Kansas City provides personalized attention, ensuring you never feel like just another case number. We focus on complex claims requiring technical and scientific training, including spinal cord injuries, traumatic brain injuries, and carbon monoxide poisoning.
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Step One: Documenting the Claim and Denial
The first legal step involves gathering comprehensive evidence of the original claim and the insurer's response. Policyholders must retain all correspondence, claim forms, adjuster notes, and denial letters. This documentation establishes the timeline and highlights any inconsistencies in the insurer's position.
Our team assists clients in preserving this evidence, which is critical for proving the insurer's conduct. We review your policy language and the specific reasons for denial to identify potential breaches of the implied covenant.
Step Two: Filing a Formal Complaint with Regulators
Before or alongside litigation, filing a complaint with the Missouri Department of Insurance can trigger an administrative investigation. Regulators review whether the insurer violated state insurance codes, though this process does not award damages to the policyholder.
Presley and Presley Trial Lawyers coordinates with regulatory bodies to leverage administrative findings in your favor. This step can pressure insurers to reconsider their position, especially in cases involving severe injuries or wrongful death.
Step Three: Initiating Litigation and Discovery
Filing a lawsuit initiates the formal legal process, allowing your attorney to conduct discovery. Discovery is the pre-trial phase of a lawsuit where both parties exchange information and evidence through depositions, interrogatories, and document requests.
We utilize discovery to expose the insurer's claims handling files and internal guidelines. This evidence often reveals patterns of misconduct or specific deviations from standard practices, strengthening your bad faith claim.
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Step Four: Proving Unreasonable Conduct and Damages
To succeed, you must prove the insurer acted unreasonably and caused damages beyond the original policy limits. This includes emotional distress, additional legal fees, and sometimes punitive damages if the conduct was malicious or fraudulent. Punitive damages are financial penalties awarded to punish the insurer and deter future misconduct.
Our attorneys calculate the full extent of your damages, including the impact on your family and future medical needs. We handle cases involving multiple liable parties and complex liability questions, ensuring all damages are accounted for.
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Step Five: Seeking Full Compensation and Penalties
The final step involves securing a verdict or settlement that covers your original losses plus additional bad faith damages. Missouri law allows for recovery of the full amount of your claim, even if it exceeds policy limits, when bad faith is proven.
Presley and Presley Trial Lawyers operates on a contingency fee basis, meaning you pay no upfront costs. We only recover a fee if we secure a recovery for you, aligning our interests with yours.
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Why Presley and Presley Handles Complex Bad Faith Cases
Our firm is named among the Best Law Firms in the United States for 2026. We focus on catastrophic injury cases involving significant damages and complex legal questions. This specialization allows us to concentrate on complex claims requiring extensive resources and litigation experience.
From our Kansas City office, we personally fight for individuals and families nationwide. We secure record-setting verdicts in complex catastrophic injury, wrongful death, aviation, and commercial trucking cases. Our team includes Jill Presley, Kirk Presley, and partner Matt McCoy, who bring decades of combined expertise to every matter.
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Legal Remedies and Options Summary
| Remedy Type | Description | Applicability |
|---|---|---|
| Policy Limits Recovery | Recovery of the full claim amount, exceeding policy caps. | When bad faith is proven. |
| Punitive Damages | Financial penalties to punish malicious conduct. | When conduct is malicious or fraudulent. |
| Emotional Distress | Compensation for mental anguish caused by denial. | When denial causes significant distress. |
| Attorney Fees | Recovery of legal costs incurred. | When statute or contract allows. |
Key Takeaways
- Insurance bad faith requires proving the insurer acted with knowledge or reckless disregard of the lack of a reasonable basis for denial.
- Presley and Presley Trial Lawyers handles complex claims involving spinal cord injuries, traumatic brain injuries, and carbon monoxide poisoning.
- Our boutique firm in Kansas City provides personalized attention, ensuring you never feel like just another case number.
- We operate on a contingency fee basis, meaning you pay no upfront costs and we only recover a fee if we secure a recovery.
- Our firm is named among the Best Law Firms in the United States for 2026, focusing on catastrophic injury and wrongful death cases.
- Discovery allows your attorney to expose the insurer's claims handling files and internal guidelines to prove misconduct.
- Missouri law allows for recovery of the full amount of your claim, even if it exceeds policy limits, when bad faith is proven.
Frequently Asked Questions
What is the statute of limitations for bad faith claims in Missouri?
The statute of limitations for bad faith claims in Missouri generally follows the five-year limit for written contracts. However, specific circumstances may alter this timeframe, so consulting with an attorney promptly is essential.
Can I sue my insurance company for bad faith if my claim was denied?
You can pursue a bad faith claim if the denial was unreasonable or lacked a valid basis. Our team evaluates your denial letter and policy language to determine if the insurer acted with reckless disregard.
What damages can I recover in a bad faith lawsuit?
You may recover the full claim amount, emotional distress, attorney fees, and potentially punitive damages. Our attorneys calculate the full extent of your damages, including the impact on your family and future medical needs.
How does Presley and Presley handle bad faith claims?
We handle bad faith claims alongside catastrophic injury and wrongful death cases, leveraging over three decades of experience. Our team includes Jill Presley, Kirk Presley, and partner Matt McCoy, who bring decades of combined expertise to every matter.
Do I need to file a complaint with the Department of Insurance?
Filing a complaint is not required but can trigger an administrative investigation. Presley and Presley Trial Lawyers coordinates with regulatory bodies to leverage administrative findings in your favor.
What is the contingency fee structure for bad faith cases?
Presley and Presley Trial Lawyers operates on a contingency fee basis, meaning you pay no upfront costs. We only recover a fee if we secure a recovery for you, aligning our interests with yours.
Can bad faith claims arise from auto insurance denials?
Yes, auto insurance denials can lead to bad faith claims if the insurer unreasonably denies coverage. We assist clients in navigating these disputes, leveraging over three decades of experience to hold insurers accountable.
What role does discovery play in bad faith litigation?
Discovery is the pre-trial phase of a lawsuit where both parties exchange information and evidence through depositions, interrogatories, and document requests. We utilize discovery to expose the insurer's claims handling files and internal guidelines.
Take Action on Your Bad Faith Claim
If your insurer has unreasonably denied or delayed your claim, contact Presley and Presley Trial Lawyers for a free consultation. Our Kansas City office represents clients nationwide, securing record-setting verdicts in complex catastrophic injury, wrongful death, aviation, and commercial trucking cases. Visit our contact page to schedule your consultation and discuss your legal options.

